What To Do Before Hiring a Home Service Specialist

Published November 2013 by

There are many types of home service specialists in and around the Sacramento area. Anyone who provides services meant to improve the appearance or functioning of a home can be referred to a home service specialist. However, not all of these specialists are armed with the same level of knowledge and experience, since it is quite difficult to find one person with an extensive understanding of all areas of home improvement.

There are several categories of professional service providers, such as plumbers, heating technicians, residential contractors, general contractors, and many more. When choosing a contractor, there are certain important things to learn about the contractor and several important questions to ask them.

The first thing you should look for in a potential contractor are their certifications and credentials. Technically, every contractor should have a certificate or license to show that they underwent some form of training and are therefore allowed to offer their services. There is also a minimum experience timeline requirement to obtain a license, which varies by trade. Licensing requirements will vary from state to state, but a contractor must have a license from his state’s licensing board. They must also be insured to the level appropriate to their work. Furthermore, contractors should be members of the National Home Service Contract Association (NHSCA). If possible, it is best to choose one that is also certified by the Better Business Bureau (BBB). These factors will help you determine if the person you are interested in hiring is a dependable contractor.

Once you have confirmed that the contractor has all the credentials and certifications in order, you ought to find out what his clients feel about his services. Going through testimonials will help you learn about their quality of work as well as their work ethic. Research reviews on websites like Angie’s List to learn more about their quality or work and professionalism. Were they timely? Did they do their job to the satisfaction of the client? Did they offer a guarantee for their services? Do any of their previous clients have legitimate complaints? You can also find out if they were reasonably tidy about their work, if they left clients’ driveways and yards a mess when they left, and how their communication was with the client. All of these questions can help you decide if you’ve found the right contractor for you or if you ought to keep looking.

If you find that the testimonials are satisfactory, it’s time for you to call the contractor to set up an appointment. Ideally, you should prepare a list of questions you would like to ask the contractor before you hire them. These questions can confirm their credentials, but there are other things you might want to enquire after, such as:

  • How long have they been in the business?
  • What services do they provide?
  • Do they work alone?
  • Can they provide you with copies of their insurance policy?
  • Can they provide you with a quote for the services you’re seeking?

Although these are all useful things to know, this list is not exhaustive. There may be particular information you need in order to make a decision depending on your needs. It’s always best to research and consult with someone extensively before hiring them to do such a large project. When inviting someone to your home you should be completely comfortable and confident they will meet your needs.

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