To Whom It May Concern,
Just a short note to let you know how much my wife Nancy and I appreciated your installation crew (Gabriel, Fredrico and Emmanuel). They went out of their way to make sure we were kept in the loop on what they were doing and how the installation of our Lennox HVAC system was progressing. Not only were they courteous and efﬁcient but they made sure we had air conditioning at the end of the first day, of a two day installation, since the weather was quite warm.
I would also like to mention that it was a pleasure dealing with a company that actual had all of the materials needed and did not have to make several trips back to the warehouse in order to complete the job. I believe this would be the result of having your estimator, Hunter, come out the week before to take a look at the site, determine what materials were needed and/or obstacles the installation crew may face in order to complete the job on time.
Our overall satisfaction with Sierra Pacific, their employees (including Dominic Cortez) and the Lennox unit that was installed is extremely high. Thank you for the great service and the attention to detail you have provided us on this project.
Bob & Nancy Watson