It is no surprise why Costco endorses this company for its clients. This company shows real
dedication, customer service and support, and a real belief in their products.
We want to thank the team that installed our new Lennox system. I arrived home from work at 6:30 pm. to find that the team was just finishing up for the day. They took the time to introduce themselves rather than the normal wave with the hand. This shows real customer service.
We also have to commend the office staff. We are not sure who is/are answering the phone, but it is real customer service. None that we have ever experienced and we have lived long enough to know.
As with anything new, we needed education. We have already had the experience of the technician team. WOW! They are great and I cannot say enough good things about them.
And, we are sure the behind the scene staff that we do not know about is as good as the rest of the team we have experienced, and have had the pleasure of dealing with, are just a great.
We look forward to years of a great working relationship and we appreciate all you do!!
David and Mary D.