Sierra Pacific Home and Comfort:
We would like to thank every member of your staff who were involved in the purchase and installation of Lenox heating and cooling system.
This includes the gentleman whom I met at COSTCO in Roseville. I personally feel if not for him I probably would have not installed Lenox. Actually he initiated the whole thing.
A few days later I had a call from your office. The lady was very pleasant and arranged a meeting with a Sierra Pacific representative.
Your rep. Justin met me at my home at the specified time and explained what Sierra Pacific was about. He understood the requirements and explained exactly what was needed. He gave a price and proposed date for installation. Price and efficiency of your staff involved so far made me accept the deal.
The installation team of Patrick, TJ and Cody M were at my house on March 2nd also at the given time. They went about the house as we would want and cleaned any dust or dirt as they worked. They explained that there would be little noise and maybe some disturbances.
Before proceeding to any part of the house or bedrooms they would notify me. Their attitude was great and anyone of them would explain to our queries. I must emphasize that this is a excellent team and the whole episode makes me feel that it wasn’t only a great deal but I did not make any mistake by choosing Sierra Pacific.
Thank you once again for doing a excellent job and making my job easier.