Dear Mr. Hanson,
I would just like to say that we have had a very pleasant experience dealing with your company. After
getting quotes from several other companies and having prices bounce all over the spectrum, each different contractor telling us we needed various things, we decided to check at Costco and that is how we found your company.
Your price was not the cheapest by any means, nor was it the highest. We requested an estimate at your booth on Sunday. On Monday we received a call from Shannon giving us an appointment with Justin for Wednesday. He was prompt, knowledgeable and very presentable. After careful deliberation we called him later the same afternoon and signed his proposal. A chief consideration for us in this world of not knowing what you are getting in a contractor was knowing that as a Costco member we would have them behind us on this project should any issues arise.
Brian, Anthony, and Chris made an awesome crew. They arrived on time and were very well organized and worked well together. They did our job in one day as promised and their work passed the building inspector without a hitch.
Sierra Pacific has done everything we were promised to this point and handling the couple of “punch list” items that came up in a very expedient manner. Based on this level of service I have no doubts that any service issues that may come up in the future will be handled in a like manner.
Our accolades to your crew for making this a pleasant experience.
Jerral and Lela W.