testimonial-74

Published January 1970 by

“Thank you very much for a job well done in the replacement of

our home heating and air conditioning system November 19-21. We chose

Sierra Pacific after getting a number of proposals from reputable

companies, and we ultimately were not disappointed in selecting you for

the job. Sales rep Patrick Larscheid gave an informative presentation

and answered all of our questions. He also returned our phone calls

promptly and kept us updated on the possibility of getting the

installation done by Thanksgiving, which you were able to do. And we

appreciate that he called a week after the job to ask how the system was

working and if we had any questions. Installation manager Mike Baker also

did an excellent job of determining the best system design for our Old

Land Park home, which had some problems because of its age (nearly 100

years old). Upon completion of the job, Mike gave us an orientation on

how to operate the new system and also went over the paperwork we’d have

to complete for rebates, etc. He also returned two weeks later to get our

signature for the SMUD rebate and to photograph the new system. The other

installation crew members, Steve Lee, Jude Dantes and Matt Ball, were

also courteous and professional, and they did a good job of cleaning up

at the end of each day. When we chose Sierra Pacific, we were looking for

an honest, reputable company that would do a good job, communicate well

and leave us comfortable with recommending it to others. You did all of

these things.”

-Dewitt & Joan, Sacramento: HVAC

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